- Shipping & Returns
Trail Explorer Battery Powered Two Seater 12V Children Electric Ride-On Truck Car with Bluetooth MP3 Player, FM Radio, PU Foam Rubber LED Wheels, Underbody LED Kit, LED Light Bars and Full Function Parental Remote Control by Moderno Kids
- ASTM F963 Compliant Product (US Consumer Toy Safety Standards)
- Suitable for Boys or Girls 3-6 Years Old (Or Younger, Under Supervision of Adult) with Maximum combined Rider(s) Weight of 100 lb
- 2 Seater Ride-On Truck Car for Toddlers 2-4 Years or Single Rider 3-6 Years Old
- Swappable / Removable Large Capacity 12V Power Battery with Overload Protection, 2 Powerful Motors, 2 Forward Speeds (3 Speeds on Parental Remote), 1 Reverse Speed, Maximum Speed 2-5 Mph
- Forward / Park / Reverse Shifter Switch, Lights ON/OFF Switch
- NEW! Full Function Long Range 2.4Ghz Parental Remote Control with remote STOP function
- NEW! Soft Start and Electric Brake System for Gradual Acceleration and Reliable Braking
- NEW! 2 Way Adjustable Soft Perforated PU Leather seat with 2 Way Convertible Safety Seat Belt (Can be used as Single Safety Belt for 1 Child or 2 Separate Seat Belts for 2 Kids)
- NEW! Wide Track Zero Maintenance Soft EVA Foam Rubber Tires with LED Lights (Provide Good Traction and Comfortable Quiet Ride)
- Realistic working LED Headlights, LED Light Bars / Tail Lights / Dashboard Lights and Gauges. Openable Doors and Hood
- NEW! Front + Rear Spring Shock Absorbers, Underbody Soft Glow Blue LED Light Kit (Preinstalled)
- NEW! Integrated MP3 Player with Bluetooth, FM Radio and AUX MP3 Audio Input, Plays files from Micro SD card, USB Flash Drive or external devices like iPod, iPad, iPhone or Android Phones
- Horn Sound Buttons on the Steering Wheel, On-screen Digital Battery Voltage Meter
- NEW ! Integrated Handlebar (Under Rear Bumper) to transport car Without Battery Power
- NEW! Smart Battery Charging Technology, Automatically controls Battery Charge and Prevents Overcharging
- Requires Assembly, Estimated Assembly Time is 45 min
- Battery Charging Time 1 - 10 Hours (Automatically controlled), Riding Time per charge is 30 min - 90 min (Depending on ride conditions)
- Assembled Dimensions: Length - 47", Height - 30.5", Width - 31" (With Wheels). Seat Width - 18.5", Seat Depth - 7.5", Dashboard to the back of the seat - 16" Max
- Shipping Weight: 70 lb.
- Warranty: 12 Month Replacement Parts / 90 Days Battery
PRODUCT ASSEMBLY VIDEO:
All "IN STOCK" products shipped within 1 Business Day via shipping method you choose at checkout. Map below displays estimated delivery time for orders shipped with "Standard Ground Shipping".
We accept returns on all new unopened and unused products within 30 days from the date of purchase. All products must be returned in their original packaging with all initially supplied accessories and documents. All returns are processed within 5 business days and refund issued back to original method of payment used. If product we shipped arrived in damaged condition, it must be reported to us within 30 days from the date of purchase and we will gladly exchange the product or provide a new replacement part, depending on the reported product condition. Products returned back in incomplete or misrepresented condition are subject to a 20 percent restocking fee plus all applicable shipping and handling charges associated with return, which will be deducted from your final refund. All products returned back as "unable to be delivered" or "refused upon delivery", not due to a shipper or shipping carrier mistake, are subject to a fee equal to 20 percent of the product sales price.
For more detailed information about Returns, Refunds and product Warranty policies please click here.
If you have any questions, please contact our customer support team at: (858) 256-7890, Monday through Friday 10 am to 6 pm EST.
A PARENT'S DECISION TO ALLOW HIS OR HER CHILD TO OPERATE RIDE ON TOYS SHOULD BE BASED ON THE CHILD'S MATURITY, SKILL AND ABILITY TO FOLLOW RULES. CHILDREN SHOULD NOT BE LEFT UNATTENDED WHILE OPERATING RIDE ON TOYS. TO AVOID INJURIES, A PARENTAL SUPERVISION IS REQUIRED AT ALL TIMES. PROTECTIVE GEAR MUST BE USED WHILE OPERATING MOTORCYCLES, SCOOTERS, BICYCLES AND SELF BALANCING BOARDS.
- Most products offered by "Moderno Kids" come with standard 12 Month Limited Warranty (unless stated otherwise on product page) that will cover any electrical or mechanical component during the first 12 Month from the date of purchase. If any component, covered under warranty, malfunctioned within specified warranty period, replacement part will be provided free of charge and shipped to any destination within Continental United States. End user will have to change provided replacement part himself or contact phone product support for assistance. A flat rate Shipping and Handling charge of $14.99 will apply to all parts orders placed after 30 days of receiving the product. Products that require warranty service can also be shipped to Moderno Kids for diagnostic and repair. Customer will be responsible for shipping product to provided service location. All "Moderno Kids" branded products are warrantied and serviced directly by Moderno Kids and come with lifetime email and phone support.
All other products offered on Moderno Kids website are covered by the warranty from their original manufacturers and might have different warranty terms which provided on product pages.
- Product Warranty does not cover lost parts or accessories, normal wear and tear, physical damage or abuse, water or sand damage of the product.
- All rechargeable batteries come with Limited 90 Days Replacement Warranty. To avoid frequent and unnecessary replacement, all batteries must be used, charged and maintained according to information listed in product user manual and on product labels. Batteries should not be stored is discharged condition, even when product is not in use.
To be eligible for warranty service, product must be purchased from authorized retailer. A valid proof of purchase is required, except for orders placed directly through Moderno Kids online store. All products purchased for commercial use covered by a Limited 30 Days Parts Only Warranty.
If you purchased service plan or product warranty from a third party company not affiliated with "Moderno Kids", for all replacement parts you need to contact warranty provider directly.
For all warranty or service related questions, please contact us at: (858) 256-7890 or email us at: email@example.com
QUESTIONS & ANSWERSAsk a Question
How do you turn off the remote control to conserve the batteries?
Remote control will automatically enter power save mode when not in use for few min. There is no physical button to do this manually.
How does the remote control connect to the car? I can't seem to get it to work. Thanks!
Turn car ON, then press and hold LOCK button on remote for 5 seconds.
Should we charge the battery before the first use or drain what battery life there is?
Charge battery in full before initial use and as soon as possible right after each use, otherwice battery will not last. If car is not being used for over 30 days, charge battery at least once in 45 days to keep battery cells operational. Since battery is removable, you can do this without the vehicle.
The package arrived for the Pink Explorer Truck Ride-on Car but it didn't come with instructions. Where are the instructions to set up on your website? Or where can I get them?
Please check under the hood of the car.
Where can i buy an extra battery?
You can order additional battery by calling our customer support at 858.256.7890 anytime between 10am and 6pm EST. Monday through Friday.