All "IN STOCK" products shipped within 1 Business Day via shipping method you choose at checkout. Map below displays estimated delivery time for orders shipped with "Standard Ground Shipping".

Moderno Kids Standard Ground Service Delivery Map

We accept returns on all new unopened and unused products within 30 days from the date of purchase. All products must be returned in their original packaging with all initially supplied accessories and documents. All returns are processed within 5 business days and refund issued back to original method of payment used. If product we shipped arrived in damaged condition, it must be reported to us within 30 days from the date of purchase and we will gladly exchange the product or provide a new replacement part, depending on the reported product condition. Products returned back in incomplete or misrepresented condition are subject to a 20 percent restocking fee plus all applicable shipping and handling charges associated with return, which will be deducted from your final refund. All products returned back as "unable to be delivered" or "refused upon delivery", not due to a shipper or shipping carrier mistake, are subject to a fee equal to 20 percent of the product sales price.
For more detailed information about Returns, Refunds and product Warranty policies please click here.

If you have any questions, please contact our customer support team at: (858) 256-7890, Monday through Friday 10 am to 6 pm EST.